| Cadence Farms |
| I don't know what you guys are raging about, you should be happy to not lose your accounts. This is one of the biggest complaints I receive is that people's accounts were deleted and then they try to come back and play on it. |
Showers Off and On| Cadence Farms |
| I don't know what you guys are raging about, you should be happy to not lose your accounts. This is one of the biggest complaints I receive is that people's accounts were deleted and then they try to come back and play on it. |
| Asfamoth |
| I feel like this should at least be opt-in or something, maybe a toggle in the accounts settings? Just wondering what brought this about. |
| Cadence Farms |
| Sunset we have always had a three free account rule, today's update has nothing to do with that. |
| The Old Gods |
| I think it's more if someone decides they want to trim down the amount of accounts they run. I have 5 accounts. Say I decide that I don't want three and while I have this one premium, I let another's premium run out because I only decide to do color or exploring. How's that going to work since we're allowed a max of 3 free accounts? |
| Sunset River Arabian |
| We can't gift accounts. My 3 sisters are coming up on 16 and have been begging to play but I hold all accounts in my family unless they immediately go premium which is not possible. So now because one of my useless accounts can't be transferred or deleted from inactivity, they can't play |
| Asfamoth |
| What happens if someone loses access to an account? EG the email they registered with? |
| Cadence Farms |
| Dead accounts aren't a thing. You can restart them. You don't get to create endless accounts. |
| Vahana |
| Eury, I was just using GDPR as the main one. There are laws regarding personal information in all countries. They may be a little different, but they are there. :) |
| Journey Acres |
| I can't really think of any reason you'd need to delete your account anyways- |
| Asfamoth |
| So what happens when people have multiple dead accounts and hit the three free accounts limit? |
| Cadence Farms |
| We are not having an automated deletion process because people repetitively create and delete accounts. I can manually do it, but you better have a really good reason. |
| Vahana |
| I am pretty sure you can request for an account to be deleted by Eve. It is GDPR for this to be allowed. |
|
| Cadence Farms |
| I don't know what you guys are raging about, you should be happy to not lose your accounts. This is one of the biggest complaints I receive is that people's accounts were deleted and then they try to come back and play on it. |
| Asfamoth |
| I feel like this should at least be opt-in or something, maybe a toggle in the accounts settings? Just wondering what brought this about. |
| Cadence Farms |
| Sunset we have always had a three free account rule, today's update has nothing to do with that. |
| The Old Gods |
| I think it's more if someone decides they want to trim down the amount of accounts they run. I have 5 accounts. Say I decide that I don't want three and while I have this one premium, I let another's premium run out because I only decide to do color or exploring. How's that going to work since we're allowed a max of 3 free accounts? |
| Sunset River Arabian |
| We can't gift accounts. My 3 sisters are coming up on 16 and have been begging to play but I hold all accounts in my family unless they immediately go premium which is not possible. So now because one of my useless accounts can't be transferred or deleted from inactivity, they can't play |
| Asfamoth |
| What happens if someone loses access to an account? EG the email they registered with? |
| Cadence Farms |
| Dead accounts aren't a thing. You can restart them. You don't get to create endless accounts. |
| Vahana |
| Eury, I was just using GDPR as the main one. There are laws regarding personal information in all countries. They may be a little different, but they are there. :) |
| Journey Acres |
| I can't really think of any reason you'd need to delete your account anyways- |
| Asfamoth |
| So what happens when people have multiple dead accounts and hit the three free accounts limit? |
| Cadence Farms |
| We are not having an automated deletion process because people repetitively create and delete accounts. I can manually do it, but you better have a really good reason. |
| Vahana |
| I am pretty sure you can request for an account to be deleted by Eve. It is GDPR for this to be allowed. |
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