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I'm not sure if this is a bug or something to do with my devices but I'm unable to upload art onto any of my horses and with any of my accounts. I've sent the same file to 2 other people and they have been able to use the image. It's a 66KB jpg file with 500 x 500 dimensions but I keep getting the error "Oops your file size is too big!" |
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Moderator
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And I just want to add in that I was able to upload one of their pictures to test it out and I was able to. |
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Administrator
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Red Hill Hollow said:
I'm not sure if this is a bug or something to do with my devices but I'm unable to upload art onto any of my horses and with any of my accounts. I've sent the same file to 2 other people and they have been able to use the image. It's a 66KB jpg file with 500 x 500 dimensions but I keep getting the error "Oops your file size is too big!"
Can you save it as a jpg and try to upload that? |
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Cadence Farms said:
Red Hill Hollow said:
I'm not sure if this is a bug or something to do with my devices but I'm unable to upload art onto any of my horses and with any of my accounts. I've sent the same file to 2 other people and they have been able to use the image. It's a 66KB jpg file with 500 x 500 dimensions but I keep getting the error "Oops your file size is too big!"
Can you save it as a jpg and try to upload that?
It was already a jpg. I used a file converter to turn it from a png to a jpg. I haven't had that issue since yesterday though. So maybe it was a one off? |
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Sunny Day with a Full Moon tonight
