| Avatar | October 6, 2025 03:03 PM | |

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I recently had my profile picture taken down. I fixed it and put the credits on the image and whatnot. But it wont let me put the 169x300 version of it and just gives me the message that it cant be more than 300x300 when it isnt? ^^" It let's me put back the 300x300 one that doesnt have credits though. Why? ^^"
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| Avatar | October 6, 2025 04:28 PM | |

Trivia Team |
Stable avis need to be 300x300 pixels no matter what. It lets you put on the uncredited avi on because it's the correct size, and the actual size doesn't check credits, the mods do. So you'll just need to change the sizing of the image with credits ^^
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| Avatar | October 6, 2025 05:21 PM | |

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So it has to be exactly 300x300? That doesn't make sense with the wording >.> That's also super annoying that it has to be super specific.
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| Avatar | October 6, 2025 07:07 PM | |

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It was fixed to be exactly 300x300. There should be no problems with it, I used the correct file type and everything. It still won't accept it. What's going on? I followed every rule it said it needed;-;
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| Avatar | October 6, 2025 07:12 PM | |

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I got it to work finally, but I still dont get what was wrong:') and it was awful lol
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| Avatar | October 6, 2025 07:24 PM | |

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It will usually tell you what the issue is. A lot of the time, if you're using a phone, it will try to save the image as a JPEG (instead of PNG or JPG) which isn't accepted on the site, no matter the size... In addition to image dimensions, you also have to consider the file size which can further complicate things occasionally 🫤
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| Avatar | October 6, 2025 07:35 PM | |

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Everything was saved as the proper file type and the file size wasn't too big lol. I'm just glad it's over whatever it was:') felt like I was going insane because it would only ever tell me it needed to be 300x300 even when it was.
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| Avatar | October 7, 2025 04:51 PM | |

Trivia Team |
The image also cannot be over 100000 bytes, which may have been the problem :) Edited at October 10, 2025 01:25 PM by Alpine Acres
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