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So, I've recently switched art programs to ibis paints and I love it! The only thing I'm struggling with is getting my images that I create on a canvas to stay that size. For example, I made a 300x300 sized canvas, created a stable avitar, and sent it to my computer in multiple different ways. I've sent it straight from the program through email, and I've sent it to my phone as a picture then emailed it to myself. For both ways I sent it to my computer, it continued to say that my image is too large for an avatar. I've converted my image to jpg from png and even went back to make sure my canvas was actually 300x300, which it is. I've also had this same problem with horse images. If anyone has any way to help, it is much appreciated! Image in question- Edited at January 5, 2026 07:59 AM by Oasis Ridge Farms
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Gimme a second! Ill send ya a PM ^^
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Maximum file size is 300,000 bytes. I downloaded your image and looked at the properties. Your image is: 436 KB (446,925 bytes). This means that you need to compress this image in order to use it on HEE. You can compress via your art program or with an online website. I hope this helps!
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Phantom Echoes said: Gimme a second! Ill send ya a PM ^^
Thank you so much! Sunfeather Stables said: Maximum file size is 300,000 bytes. I downloaded your image and looked at the properties. Your image is: 436 KB (446,925 bytes). This means that you need to compress this image in order to use it on HEE. You can compress via your art program or with an online website. I hope this helps!
Thank you! Do you mind me asking which website you prefer to use for compressing images?
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Sunfeather Stables said: Maximum file size is 300,000 bytes. I downloaded your image and looked at the properties. Your image is: 436 KB (446,925 bytes). This means that you need to compress this image in order to use it on HEE. You can compress via your art program or with an online website. I hope this helps!
Thank you! Do you mind me asking which website you prefer to use for compressing images?
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Yes, the one Phantom Echoes stated works. Any online free image compression website would work. I compress mine in my editing program, exporting as a .jpg. For future reference: Stable Avatar max size: 300,000 bytes (300 x300 dimensions) Stable Banner max size: 300,000 bytes (669x150 dimensions) Horse Avatar max size: 100,000K (500x500 dimensions).
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